FanTastic Vent - Frequently Asked Questions

Q.	HOW DO I PROGRAM MY 6600 RF REMOTE CONTROL?
A.	Click on the following PDF.	Click Here
Q.	WHY DO DOMES (lids) STICK TO THE RUBBER SEAL?
A.	CAUSE: Oil or oil derivatives and Polycarbonate are not compatible, they're actually enemies. Any oil or grease on a Polycarbonate dome will cause cracks in a very short time yet Polycarbonate in the proper thickness is literally "bullet proof". Structurally, Polycarbonate remains the strongest exterior polymer available (hence, Fan-Tastic Vent lifetime warranted dome / flat lids) but, unfortunately, it's resistance to many chemicals and oil is not good. EPDM rubber is the highest quality weather seal on the market and has been for many years. From our experience, it does not break down under severe Ultra Violet ray (UV) conditions and has remained soft and pliable for over 20 years. EPDM rubber's formula or recipe must include a lubricant for the extruding process. That lubricant is a small amount of "oil"! The amount of oil in the recipe is very slight but when subjected to heat and intense UV the rubber seal "bleeds" (a faint trace of oil develops on the surface of the seal). The combination of Polycarbonate dome, compressed bleeding seal and sun, generates a chemical reaction resulting in a "stuck dome / lid". Historically, only a small percentage of seals extruded in the large lots we purchase bleed enough to cause this problem. Our treating of all seals prior to packaging for 18 years with 303, a water based protectant, eliminated sticking but occasionally required additional treatment, generally, prior to storing coach. A few years ago seals treated with 303 began sticking and re-treatment didn’t correct the problem. Upon investigation, some component suppliers actually stated "EPA (Environmental Protection Agency) constraints in conjunction with dramatic cost increases and availability of essential chemicals lead to changes in the components they supplied without advanced notification”. Since then, we have used release agent (rubber manufacturer recommended), redesigned and re-tooled the seal profile, changed the adhesive we apply inside seal to hold it to the main base and finally, changed rubber suppliers! FIX: Our current pre-treating of new vendor seals with “silicone emulsion” has proven extremely effective. Customers need only contact us toll free (800-521-0298) to receive new production seals and adhesive for the correction of the aforementioned issue.
Q.	WHERE ARE YOU LOCATED?
A.	(Click here for complete information)
Q.	DO YOU RECOMMEND VENT COVERS?
A.	Fan-Tastic Vent recommends using only UltraBreeze Vent Covers for your Fan-Tastic Vent. UltraBreeze Vent Covers allow up to 100% airflow. The use of other vent covers greatly restricts airflow (by up to 75%), causing accumulation of dust and increased sound levels.
Q.	WHERE DO I FIND A MODEL NUMBER?
A.	The model number along with the month and year the fan was manufactured is located on the silver label attached to the fan motor.
Q.	MY GARNISH (interior trim piece) DOES NOT FIT. HOW DO I KNOW WHAT SIZE I NEED?
A.	Measure from the screen assembly of the fan down to the ceiling then add 1/2 of an inch for protrusion.
Q.	CAN I DRIVE WITH MY VENT OPEN?
A.	YES! It is best to have the dome completely open. There is a lifetime warranty on the dome
Q.	DO YOU HAVE DIFFERENT COLOR DOMES?
A.	Smoke domes are most common.
	The following are available upon request: Smoke: Filters UV Rays and lets some light in. White: Does not let light in. White Translucent: Lets some light in. Clear: Lets all light in.
Q.	DO YOU HAVE A SERVICE DEPARTMENT?
A.	YES! Our service department is located here at the factory. Hours are 9:00 a.m. to 5:00 p.m. Appointments recommended but not necessary. We also have some service available in the field and at major RV rallies. Our service department can also direct you to qualified service stations. Most repairs can be done yourself.
Q.	CAN I VISIT YOUR FACTORY?
A.	Stop by anytime during operating hours and we will be glad to give you a tour and answer any questions you might have.
Q.	MY FRIEND HAS A FAN WITH MORE OPTIONS. HOW CAN I GET ONE?
A.	It is not necessary to purchase an entire new vent. The convenience of a Fan-Tastic Vent is that no fan has to be completely removed. Changing the interior screen assembly can customize any model fan. Call technical support to determine the options available to you at 1-800-521-0298.
Q.	DO YOU HAVE A FAN FOR MY HOME?
A.	We manufacture a 110-volt version of our Model 4000, 5000, and 6000. Reverse airflow is not available in the 110-volt series.Call for information.
Q.	WHAT HAPPENED TO THE "SURE & EASY" PRODUCT YOU SOLD IN THE PAST AND HOW DO I FIND IT NOW?
A.	Fantastic Vent Corporation first marketed the "Sure & Easy" product. This product has been renamed to Blue Streak Dispenser by the manufactuer. Yes! The product has gone through many changes over the years, constantly being tested and re-examined for performance and reliability. contact: Carl Sumerix www.bluestreakchem.com email: cls@bluestreakchem.com